AI & Automation

Less repetitive work. More time for your customers.

We automate enquiries, replies, bookings and routine tasks by connecting AI, your CRM and the tools your company already uses.

What we can automate
Customer replies and enquiriesAI assistants, messages, after-hours enquiries and bookings
CRM and automatic follow-upOrganised contacts, reminders, quotes to follow up
Connected processes and softwareLess manual data entry between business tools
Where we start

Your way of working first, then the technology

We do not start from a tool to sell you. We start from the tasks that cost your people time today: repetitive calls, enquiries answered the same way every time, data copied from one system to another. Then we assess with you where AI and automation can really help.

No forcing

Not everything should be automated

Some processes need human judgement, others do not justify the investment. We tell you openly before we start: an AI project should save time or improve customer service, not be an experiment.

Use cases

What we can build for your company

Examples of possible applications: feasibility is checked case by case, based on your processes and the software you use.

AI assistants

Customer calls and enquiries

Voice and chat assistants that answer frequent questions, collect details and book appointments, even out of hours.

Automation

Repetitive tasks

Confirmations, reminders, data entry and routing of enquiries: tasks that are always the same run on their own, with clear checks.

Sales processes

Smarter lead management

Every enquiry recorded, followed up with the right message and tracked to the appointment, with follow-ups that stop when the customer replies or books.

Integrations

CRM, email, WhatsApp and other tools

Systems that do not talk to each other today start exchanging data, with no copy and paste and no information lost.

Internal knowledge

Help with documents and procedures

Assistants that help people find information in internal documents and procedures, where the data and systems make it technically feasible.

Adoption

From design to support

Analysis, build, integration with your tools and support for the people who will use the solution every day.

Already built

What we have already built

Solutions we designed and built ourselves, not theoretical examples.

Built

Voice assistants for inbound and outbound calls

Alessandro Clemente has personally designed and built voice systems that handle inbound and outbound calls, including an assistant for restaurant phone bookings.

Built

Automated handling of this website’s enquiries

Enquiries from the Marketing35100 forms are recorded, notified and confirmed automatically by email and WhatsApp, and follow-ups stop when the contact books an appointment.

Built

CRM and WhatsApp automation for customer acquisition

Connections between forms, CRM, email, WhatsApp and calendar, built to capture and follow up leads in lead generation projects.

How we work

From analysis to a solution in use

Four phases, with a clear scope before we start.

1Analysis

Where it pays off

We identify with you the tasks where AI or automation can save time or improve service.

2Design

Solution and quote

We define solution, tools, timing and costs in a written proposal with a clear scope.

3Build

Build and integrate

We build the solution, connect it to your software and test it before it goes live.

4Adoption

Support for your people

We support the people who use it every day and fix what is needed after the first weeks.

Pricing

Project-based, no price list

Every project is different: after a first video call and an analysis of your needs, we send a tailored quote with activities, timing and costs. Software licences, telephony and AI usage costs are always shown separately.

Data and transparency

Clear rules from the start

We agree with you which data to use and where it is processed, in line with privacy regulations. We design assistants so that people know when they are talking to an automated system.

Questions

Before starting an AI project

Do you need a large company to use AI?

No. Many useful applications concern everyday tasks of small and mid-sized businesses: calls, customer enquiries, appointments, data entry. What matters is the process, not the size.

Do we have to change our software?

Usually not. We start from the tools you already use and check whether and how they can be connected. If an integration is not possible or not worth it, we tell you upfront.

How much does a project cost?

It depends on what needs to be built and the tools involved. We do not publish a price list: we prepare a tailored quote after a first video call.

Does an AI assistant replace people?

The aim is to take repetitive tasks off people, leaving them the work that needs expertise and relationships. Important decisions stay with your team.

What have you already built?

Voice assistants for inbound and outbound calls and automated enquiry handling systems, like the one we use for Marketing35100. The other cases on this page are examples of possible applications.

Contact

Tell us what you would like to automate.

Tell us what you need. We will get back to you to understand how we can help.

Which services are you interested in?

You can select more than one.

The first video call is free and with no obligation.

Request received

Thank you, your request has been recorded.

We will contact you by email or phone within two business days.